Terms & Conditions
Introduction
Welcome to Divanitalia. By using our website and services, you agree to these Terms & Conditions.
Orders & Cancellations
- No modifications after production starts.
- Order cancellations within 24 hours qualify for full refund.
- Custom orders are non-cancellable after production begins.
Pricing & Payment
- Prices are in Indian Rupees (₹), inclusive of GST.
- Payments accepted via secure gateways (cards, UPI, net banking).
Shipping & Delivery
| Delivery Details | Timelines & Conditions |
|---|---|
| Standard Delivery | 10-15 business days |
| Peak/Unavoidable Delays | Up to 30 business days |
| Delivery Charges | Free within Bangalore; extra charges elsewhere |
| Damage Inspection | Report within 48 hours |
Returns & Refunds
- Returns within 48 hours if defective/damaged/incorrect.
- Custom orders non-returnable/refundable.
- Refund processing: 7-10 business days.
Warranty & Repairs
- Warranty against manufacturing defects.
- Excludes normal wear or misuse.
- Post-warranty repairs chargeable.
Limitation of Liability
No responsibility for indirect or consequential damages due to product misuse.
Intellectual Property
All content and designs belong to Divanitalia; copying without permission is prohibited.
Governing Law
Terms governed by Indian laws. Disputes subject to Bangalore jurisdiction.
Changes to Terms
Periodically updated terms; review regularly.
Contact Us
Email: support@divanitalia.in
Phone: +91 9916248882
Location: Electronic City, Bangalore